Organization and Operations

 

All healthcare organizations continue to grapple with cost pressures, population health and care management, regulatory reform, mergers & affiliations and increasing consumer empowerment.  Often, solutions are weighted more heavily in new technology solutions without understanding key operational changes necessary to inform and drive those subsequent IT investments.  There must first be an appreciation for how key strategic drivers are impacting how clinicians, health plans, government and community-based organizations are coordinating care delivery.  Harnessing the power of new organizational structures, staffing and processes are all key to maximizing operational excellence and the patient / customer experience.  Key services we offer include:

  • Population Health Management Operational Planning and Assessment

  • Care Management / Coordination and Social Determinants of Health (SDOH) Operational Planning

  • Process / Workflow Mapping and IT Solution Enablement

  • Longitudinal and Episodic Care Management Model Development

  • Population Health Management Care Management Staffing and Capacity Analysis

  • Specialty Care Program Operational Integration (e.g., ESRD, Oncology)

  • Program and Project Management Organization (PMO) Organizational and Operational Design

 
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